Who you'd be working with
I'm Michael Connery. I spend my days as an AI go-to-market engineer, which mostly means wiring systems together and working out where a process should stop involving people.
Before that, I spent ten years at one software company, starting as a customer success manager and leaving as its Chief Customer Officer, on the executive team running customer experience, product and solutions engineering. Along the way I built customer success, solutions engineering and value engineering as the company grew into each one. That's where I learned what a function actually needs at each size, and how much of what you build at twenty people has to be thrown out at a hundred.
Saysirara is the consultancy. It's named after how my kids used to say their own names, which is the least corporate thing about it and the part I'm least willing to change.
I take on two companies at a time. Most have outgrown the way they first set something up and don't yet have the person to own fixing it. When part of the work needs a specialist, I bring in one I've worked with and stay accountable for the result.